Important FAQ answers about how our translation service works

A. We are authorised by the Ministry of Foreign Affairs to certify our translations. This means your translation will be accepted for most legal purposes. We can also provide the service of obtaining an apostille on your document when required. There is a surcharge for this service so please contact us.

Ideally find out whether a certified translation is sufficient or if you need the additional Apostille service.

A. We can translate from and into any language. It’s as simple as that. Our network of over 1,000 professional translators from around the world ensure that whatever language pairs you need, and no matter what topic your document covers, we will be able to assist you.

A. Our normal delivery for a document of up to 1,500 words is 3 working days, which allows us enough time to have your document translated, proofread, and then reviewed, to ensure it is 100% accurate.

Larger numbers of words will require more time to process and for each document we will give you a delivery date which we will stick to unfailingly.

We offer an express delivery at a surcharge depending on the urgency. For shorter documents, we can provide translations in as little as one working day via express delivery. All charges will be indicated in our quotation.

For specialised topics such as medical or other highly technical texts, delivery times may be longer due to the need of engaging specialists in the topic for the translations to be done accurately. We will advise delivery times upon receipt and examination of each document of this sort.

A. If you require an urgent translation please inform us of your deadline when requesting a quote and we will quote for the quickest possible delivery time. This service will be subject to an additional urgency fee.

If you require an urgent translation we suggest you call us immediately.

A. We have a minimum fee which covers a basic single page document or up to 350 words in most but not all languages.

The price of a translation is dependent on:

  1. the number of words in your document
  2. the languages involved
  3. the delivery deadline (only in the case of urgency)
  4. the topic (for technical texts)

This means that we need to see the document before we can give you an exact quotation. We always quote the best possible price for a high quality translation. Rest assured we will always do our best to provide you with a quote as soon as possible, normally within 2 hours during working hours.

A. We accept all payment methods including debit/credit card, Revolut, cheques, cash, etc.

Payment is required in full on confirmation of our quotation and work begins on receipt of payment.

All translations are guaranteed for accuracy of content.

A. We can receive your files as follows:

  • Bring the original document to our offices.
  • Email a high quality scan or photograph
  • Upload your document through this website

If you need another method please contact us to discuss.

A. We can provide an accurate quote once we see your document. You can send us an image or scan of the document you need translating via any of these methods:

  • through the ‘Request a Quote’ button found on every page of this website
  • by emailing your document to [email protected]
  • as an attachment to a WhatsApp message on +356 9944 6226
  • by bringing it in person to our offices
  • by courier - please include your contact details and a note to explain what language you require the document translated into. N.B. please do not send documents to us via postal service as it is possible they may be lost in transit and we cannot guarantee their safe receipt.

Our address is MC Translate, Media Consulta House, 150 Psaila Street, Birkirkara, BKR 9077 and we are open from Monday to Friday, from 8:30 am to 5:00 pm.

A. We offer both Certified translations and Apostilled translations.

We are authorised by the Ministry of Foreign Affairs to certify our translations. When you order your translation, tell us if you need a certified hard copy. Your certified translation can be collected from our offices or you can arrange a courier to collect it for you.

Apostilled documents
We also provide the service of obtaining an apostille on your document when required. There is a surcharge for this service so please contact us.

A. Yes, all translations completed within the last 5 years are kept on file, so we can easily provide you with a copy. There is a small charge dependent on the size of the document.

A. All of our staff and linguists have signed non-disclosure agreements and we treat all documents we receive as highly confidential. For clients intending to use our services long-term for confidential document translations, we have a standard mutual non-disclosure agreement which we sign for peace of mind.

× How can I help you?